SHIPPING & DELIVERY POLICY

Last Updated: 2 May 2026

At Neffo Shop, we strive to deliver your orders as quickly and securely as possible. Please read our Shipping & Delivery Policy carefully.

1. SHIPPING PROCESS

Order Processing Time

Orders are processed and prepared for shipment within 14–21 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Delivery times vary depending on the destination country and local courier services.

Estimated delivery time is 14–21 business days after dispatch.

Please note that shipping times may be affected by customs procedures, peak seasons, weather conditions, or other unforeseen circumstances.

Shipping Destinations

We currently ship to customers worldwide.

However, shipping availability may vary depending on local regulations and carrier restrictions in certain countries or regions.

2. SHIPPING FEES

Free Shipping on All Orders Worldwide.

No additional shipping charges will be applied at checkout unless otherwise stated.

3. ORDER TRACKING

Once Your Order Has Been Shipped

A tracking number will be sent to you via email or SMS once your order has been dispatched.

You can track your shipment through the courier's website using the provided tracking number.

4. DELIVERY

Upon Delivery

Please inspect your package upon arrival.

If the package appears damaged or opened, do not accept the delivery and request a damage report from the courier.

Claims regarding shipping damage may not be accepted if no official courier report is provided at the time of delivery.

5. DELIVERY DELAYS AND ISSUES

Orders that cannot be delivered due to incorrect or incomplete shipping information provided by the customer may require additional shipping charges for reshipment.

Neffo Shop is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our control.

6. RETURNS AND EXCHANGE SHIPPING

Customers are responsible for return and exchange shipping costs unless the product is defective or incorrectly delivered.

Please refer to our Return & Exchange Policy for more information.

7. SUPPORT & CONTACT

If you have any questions regarding shipping or delivery, please contact us:

Email: neffoteknoloji@gmail.com
Phone: +44 741 86 00 364
Website: www.neffoshop.com