PRIVACY POLICY

Last Updated: June 2, 2026

This Privacy Policy describes how Neffo Shop ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from neffoshop.com (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" refer to any user of the Services, whether you are a customer, website visitor, or another individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly. We may also take any additional steps required by applicable law.

How We Collect and Use Your Personal Information

Information You Provide Directly

We may collect information that you provide directly to us, including:

• Full name

• Billing and shipping address

• Phone number

• Email address

• Order information

• Account information

• Customer support communications

Usage Information

We may automatically collect information about your interaction with our Services, including:

• IP address

• Browser type and settings

• Device information

• Pages visited

• Time spent on the Site

• Referring websites and links clicked

Information from Third Parties

We may receive information from third-party service providers, including:

• Shopify

• Payment processors such as iyzico and other payment providers

• Shipping and logistics partners

• Advertising and marketing partners

• Analytics providers

We use this information to process orders, provide customer support, improve our Services, maintain security, comply with legal obligations, and conduct marketing activities.

Cookies

Our Site uses cookies and similar technologies to improve functionality, enhance user experience, analyze traffic, and support marketing activities.

You may manage or disable cookies through your browser settings. However, certain features of the Site may not function properly if cookies are disabled.

For additional information regarding Shopify cookies, please refer to Shopify's Cookie Policy.

How We Share Your Personal Information

We may share your personal information when necessary with:

Service Providers

Including companies that assist us with:

• Payment processing

• Website hosting

• Customer support

• Data analytics

• Shipping and fulfillment

• IT and security services

Business and Marketing Partners

To help us advertise our products and services and improve customer experiences.

Legal Authorities

When required to comply with applicable laws, regulations, legal processes, or governmental requests.

Corporate Transactions

In connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.

Children's Privacy

Our Services are not intended for children under the age of 16.

We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take reasonable steps to delete such information.

Parents or guardians who believe their child has provided personal information may contact us directly.

Data Retention and Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Access your personal information

• Correct inaccurate or incomplete information

• Request deletion of your personal information

• Restrict certain processing activities

• Obtain a copy of your personal data

• Withdraw consent where processing is based on consent

• Object to specific processing activities

• Exercise data portability rights

To exercise any of these rights, please contact us using the details provided below.

Complaints

If you have concerns regarding how we process your personal information, we encourage you to contact us first.

If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority or regulatory body.

International Users

Your personal information may be transferred to, stored, and processed in countries outside your country of residence.

Where required by applicable law, we implement appropriate safeguards, including Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms.

Contact Information

If you have questions regarding this Privacy Policy, our privacy practices, or would like to exercise your rights, please contact us:

Neffo Shop

📧 Email: neffoteknoloji@gmail.com

📞 Phone: +44 7418 600364

📍 Address: Suite 10866, 5 Bayford Square, London, United Kingdom, E1 0SG

Thank you for trusting Neffo Shop. We are committed to protecting your privacy and handling your personal information responsibly.