PRIVACY POLICY

Last Updated: September 2, 2025

At Neffo Shop, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit www.neffoshop.com or use our services.

1. Information We Collect

When you visit our website, we may collect the following information:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Order and purchase information

• IP address and browser information

• Cookies and website usage data

Please note that payment information is processed securely through third-party payment providers and is not stored directly by Neffo Shop.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders

• Provide customer support

• Communicate with you regarding your purchases

• Improve our website, products, and services

• Prevent fraud and enhance security

• Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyze website performance.

You may disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

4. Sharing of Personal Information

We only share personal information when necessary to operate our business and provide our services, including:

• Payment service providers and financial institutions

• Shipping and logistics partners

• Technology and website service providers

• Government authorities or regulatory bodies when legally required

We do not sell, rent, or trade your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

All sensitive information transmitted through our website is protected using SSL encryption technology.

6. Your Rights

Depending on your country of residence and applicable privacy laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate or incomplete data

• Request deletion of your personal information

• Restrict or object to certain processing activities

• Request a copy of your personal data

• Withdraw consent where applicable

To exercise any of these rights, please contact us at:

Email: info@neffoshop.com

7. Third-Party Services

Our website may use third-party services, including payment processors, analytics providers, advertising partners, and Shopify-related services. These providers may collect and process data according to their own privacy policies.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Neffo Shop

Email: info@neffoshop.com

Website: www.neffoshop.com

Phone: +44 7418 600364

Thank you for trusting Neffo Shop. We value your privacy and are committed to keeping your information safe.